Privacy Policy

Welcome to Leads Hub LLC ("Leads Hub", "we", "us", or "our"). This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our services, including our website, marketing campaigns, and events. By using our services, you agree to the terms of this policy.

As a modern lead generation agency serving clients across both the United States and Canada, we are committed to compliance with respective state, federal, and provincial laws. We respect your privacy and ensure that all operations are transparent and fully aligned with robust consumer privacy regulations.

a. Personal Information

We collect personal data you voluntarily provide when you register, contact us, apply for exclusivity, or engage with our services. This includes, but is not limited to: your name, email address, physical address, business name, and phone number.

b. Technical and Usage Information

To improve user experience and ensure optimal website functionality, we automatically collect technical details when you visit our website. This includes your IP address, browser type, device information, operating system, and usage behaviors monitored through cookies and tracking technologies.

We use the data we collect to provide and optimize our lead generation services, communicate updates, resolve inquiries, manage user accounts, and maintain legal compliance.

Direct Marketing Partner Sharing Consent

You agree that we may share your information with our third-party marketing partners (including, but not limited to, real estate and insurance agents, mortgage brokers, and financial service providers) to fulfill your request for information. These partners may contact you directly via the communication methods you provided to offer quotes, packages, and specialized services.

Collection & Use

We collect PII such as names and contact details strictly to offer our core services, process inquiries, and fulfill administrative requirements.

Protection

Strict technical and organizational safeguards are in place to shield your PII from unauthorized access, accidental alteration, or misuse.

Access & Correction

You retain full rights to request access, correction, or deletion of your PII by submitting a request to our legal team.

Retention

We retain your data only for as long as necessary to render active services, fulfill legal obligations, and resolve outstanding disputes.

By providing your phone number on our application form and clicking "Submit," you provide your express written consent to receive promotional, transactional, and follow-up communications (including via automated dialers, synthetic or prerecorded voice messages, and SMS/MMS) from Leads Hub LLC and our direct marketing partners.

DNC Override

You agree to be contacted even if your telephone number is currently listed on any state, federal, provincial, or corporate "Do Not Call" (DNC) registry.

No Condition of Purchase

You acknowledge that providing this marketing consent is completely voluntary and is not a condition of purchase for any goods or services.

Opt-Out & Unsubscribe

You may revoke this consent and unsubscribe at any time by replying "STOP" to any received text message or by contacting us directly at accounting@leadshub.us.

We implement industry-leading technical and organizational security measures, including modern Secure Socket Layer (SSL) encryption, firewalls, and secure multi-tenant hosting platforms, to protect your personal information.

However, please note that no system is entirely immune to cyber risks. Transmission of information over the internet carries inherent security limitations, and while we strive to secure all inbound data, you transmit information at your own risk.

Our website, newsletters, and applications may contain links to external sites operated by third parties. We are not responsible for the content, security, or privacy practices of external organizations. We strongly recommend reviewing the privacy policies of those third-party websites before submitting personal data to them.

Regardless of your geographical location, you have strong control over how your data is managed. You have the right to:

• Access, inspect, update, or permanently delete personal data.
• Withdraw your consent for direct marketing processing at any time.
• Configure your browser settings to reject cookies or opt out of targeted web behavioral advertising.
• Lodge inquiries or complaints with respective privacy commissioners or agencies regarding your rights.

Some elements of our marketing platforms, automation routines, and client services utilize advanced Artificial Intelligence (AI) technologies for text analysis, matching, and lead classification. All data processed via these internal AI utilities is kept strictly secure, scrubbed of unnecessary fields, and processed fully in compliance with this Privacy Policy.

If you register or authenticate with our administrative portals using a third-party social media account (such as Google, Facebook, or LinkedIn), we may receive certain public profile information as allowed by the provider's API configurations and your custom settings. We recommend checking your social platform dashboard to regulate the exact parameters shared.

Our website and services are targeted strictly towards real estate, realtors, and business professionals. We do not knowingly solicit or collect personal information from individuals under the age of 18. If we discover that any PII of a minor has been accidentally collected, it will be immediately expunged from our database servers.

We may periodically update this Privacy Policy to reflect changing regulatory demands, operational modifications, or brand enhancements. Any updates will be pushed to this page, and the "Last Updated" timestamp at the top will be updated accordingly. We encourage you to review this policy periodically to remain informed.

This section outlines specific disclosures and rights for residents of California (under the California Consumer Privacy Act / CCPA and California Privacy Rights Act / CPRA) and other US states (including Virginia VCDPA, Colorado CPA, Utah UCPA, and Connecticut CTDPA):

Right to Know & Access

You can request disclosure of what personal information we collect, use, disclose, and sell, including specific categories and exact data pieces gathered over the last 12 months.

Right to Delete

You have the right to request the deletion of your personal data, subject to specific regulatory exceptions (e.g., matching a zip-code exclusivity contract).

Right to Opt-Out of Sale or Sharing

Because we share qualified applicant details with real estate and brokerage partners to fulfill information inquiries, this activity may constitute a "sale" or "sharing" under CCPA/CPRA. You have the absolute right to opt out of this transaction at any time by emailing us at accounting@leadshub.us with the subject line "CCPA Opt-Out".

Non-Discrimination Policy

We guarantee that we will never discriminate against you, restrict your access, or adjust our pricing tiers because you choose to exercise your legal privacy rights.

This section addresses the legal rights of individuals residing in Canada under the federal Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and provincial frameworks (including Quebec Law 25, British Columbia PIPA, and Alberta PIPA):

Meaningful Consent under PIPEDA

By submitting application forms, you provide informed, explicit consent for us to collect and share your contact coordinates with our real estate and lending network. The purposes for which we collect data are stated transparently at the point of submission.

Strict CASL Compliance

We only transmit marketing emails, newsletters, or phone texts with your express, documented opt-in consent. Each communication features our Canadian identity, contact number, and a functioning one-click mechanism to easily unsubscribe or opt out.

Cross-Border Storage & Transfers

Your personal data may be stored or processed on secured database servers located in both Canada and the United States. By providing your information, you acknowledge and agree that your data may be subject to the legal systems and disclosures of US federal authorities under the Patriot Act.

Accountability & Access Requests

We have appointed a designated Privacy Officer accountable for compliance. You can file access requests, challenge accuracy, or inquire about our retention logs by emailing support@leadshub.us.